The Ubuntu Leadership: How to Be a Customer-Focused Leader Inspired by Coach Doc Rivers
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In 2004, the Boston Celtics were in a slump, having not won a national championship since 1986. When Doc Rivers took over as head coach, he introduced a transformative philosophy: Ubuntu, an African concept meaning "we over me." This mindset helped lead the Celtics to the 2008 national championship. The principles of Ubuntu can also guide customer experience (CX) leaders in any industry, aligning with my new book,
The Ubuntu Leadership: How to Be a Customer-Focused Leader Inspired by Coach Doc Rivers
The Ubuntu Leadership: How to Be a…
The Ubuntu Leadership: How to Be a Customer-Focused Leader Inspired by Coach Doc Rivers
In 2004, the Boston Celtics were in a slump, having not won a national championship since 1986. When Doc Rivers took over as head coach, he introduced a transformative philosophy: Ubuntu, an African concept meaning "we over me." This mindset helped lead the Celtics to the 2008 national championship. The principles of Ubuntu can also guide customer experience (CX) leaders in any industry, aligning with my new book,