Customer Experience at Northwestern Mutual: The Role of AI, Legacy, and Leadership
blakemorgan.substack.com
Northwestern Mutual, a financial services company with over 165 years of history, is setting a new standard for customer experience by embracing cutting-edge technology without losing sight of its legacy.
Customer Experience at Northwestern Mutual: The Role of AI, Legacy, and Leadership
Customer Experience at Northwestern Mutual…
Customer Experience at Northwestern Mutual: The Role of AI, Legacy, and Leadership
Northwestern Mutual, a financial services company with over 165 years of history, is setting a new standard for customer experience by embracing cutting-edge technology without losing sight of its legacy.